[Admin Authentication] Issues with authenticating to Obsidian Admin portal

Incident Report for Obsidian Security

Resolved

The issue has been resolved and confirmed to be working as expected.

We appreciate your patience and understanding during this time. If you experience any further issues, please do not hesitate to reach out.

Posted Jul 25, 2024 - 12:22 PDT

Investigating

We are currently investigating an issue with our Admin portal authentication service which might prevent users from successfully authenticating to the Obsidian platform. When navigating to the login prompt, the option to use SSO for authentication might not appear. Our teams are currently investigating the issue and any updates will be posted on this incident notification.

Posted Jul 25, 2024 - 12:11 PDT

This incident affected: Platform Services (Admin Authentication & SSO).