Welcome to Obsidian Security's status page. Here you can find the latest status for all services of the Obsidian Platform as well as upcoming maintenance and important notifications.
Resolved -
This incident has been resolved. Actions to mitigate the conditions resulting in lag on streaming detections within the US environment have been taken and telemetry has confirmed the issue to been fully mitigated.
Jul 18, 14:31 PDT
Investigating -
Our monitoring has identified an issue within our US environment resulting in increased lag on streaming detections for a subset of customers. While no direct impact has been identified at this time, there is the possibility that alerts resulting from detections designated as streaming might be delayed as time progresses. We will post additional updates as we continue our investigation and mitigation efforts.
Jul 17, 12:13 PDT
Resolved -
Obsidian periodically reviews and updates its data sub-processor list to ensure that we work with trusted partners who share our commitment to data security and privacy. These sub-processors play a crucial role in providing our services to you, and we take their selection very seriously.
We are pleased to inform you that we have made some updates to our data sub-processor list, which will come into effect on August 14th, 2025. These updates have been carefully considered to enhance the security and efficiency of our services. We are adding the following data sub-processor:
Vendor Name - Catalyst
Data Processing Location - United States
Data Processed - Customer contact information, metadata, usage and activity data related to your use of our services
Please contact security@obsidiansecurity.com on or before August 14th, 2025 for raising any objections to this change. Please note that if we do not receive any objections within the specified period, we will consider your consent to the updated data sub-processor list as implied.
If you have any questions or require additional information about the changes to our data sub-processor list, please do not hesitate to contact us on the same email address above.
Thank you for your continued trust and partnership with Obsidian Security. We remain dedicated to safeguarding your data and providing you with the highest level of service
Jul 15, 06:08 PDT
Resolved -
This incident has been resolved. We have identified the root cause of the issue resulting in a "No Routes" error being encountered when attempting to onboard oAuth based connections. A fix has now been deployed to all environments, and post fix validation and telemetry have confirmed the issue has been fully mitigated.
If you encounter any further issues, please reach out to our support team.
Jul 8, 08:16 PDT
Investigating -
We are currently investigating an issue resulting in a "No Routes" error message being encountered when attempting to onboard connections leveraging oAuth authentication. Examples of such connections include Microsoft Graph and Slack. Additional updates will be provided via this posting as our investigation progresses and the issue is mitigated.
Jul 8, 07:30 PDT