Infrastructure Component Upgrade in EU region

Scheduled Maintenance Report for Obsidian Security

Completed

The scheduled maintenance has been completed.

Posted Oct 12, 2024 - 05:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 12, 2024 - 01:00 PDT

Scheduled

Region: Europe (EU)

Note: This maintenance schedule now applies only to the EU region. The previously scheduled maintenance for the US region has been canceled.

This aims to enhance our service reliability, performance, and scalability, ensuring a more robust experience.

Expected Impact:
During the maintenance window, certain functionalities of the Obsidian platform pertaining to real-time activity data processing.
1) Several momentary interruptions to the user interface
2) Delays to retrieval and processing, and therefore alerting (up to 30 minutes)
3) Inability to create new connections for the duration of the outage

Support and Assistance:
Our technical support team will be available to address any queries or concerns you may have. Please don't hesitate to reach out to our support channels for assistance.

We will publish updates regarding the maintenance progress on the status page located at https://status.obsidiansecurity.com/

Posted Oct 12, 2024 - 01:00 PDT

This scheduled maintenance affected: Platform Services (Admin Portal and UI, Admin Authentication & SSO, Connections (SaaS Applications), Action Policies, Reporting, Workflow Integrations, API) and Threat Management, Integration Management.