Data Platform Upgrade in the Europe Region
Scheduled Maintenance Report for Obsidian Security
Completed
The verification process has been completed successfully, and all services are now operational in the live-EU environment.
We appreciate your patience and understanding during the maintenance window.
Posted Jan 12, 2024 - 19:38 PST
Update
We would like to inform you that the ongoing verification process is still in progress, and we need to extend the maintenance window for an additional hour.

Updated Maintenance Window Details:
Original End Time: 12-Jan-2024 7.00 PM Pacific Time
New Expected End Time: 12-Jan-2024 8.00 PM Pacific Time
During this extended period, you may experience temporary disruptions in our services. We assure you that our team is working diligently to complete the verification as quickly as possible.

We appreciate your understanding and patience during this maintenance window extension. If you have any urgent concerns or questions, please don't hesitate to contact our support team at [Support Email/Phone].
Posted Jan 12, 2024 - 19:03 PST
Verifying
As part of our commitment to maintaining the highest standards of quality and reliability, we are currently undergoing a verification process.
We will be providing periodic updates on the progress of the verification. Your patience and understanding are highly appreciated.
Posted Jan 12, 2024 - 18:38 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 12, 2024 - 16:00 PST
Scheduled
Maintenance details:-
Date: 01-12-2024
Start Time: 4.00 PM Pacific Time.
Duration: Approximately 3 hours
Purpose of Maintenance: Obsidian will be upgrading components of its data processing platform.
Region: Europe (Frankfurt)
Note:- This maintenance schedule only applies to the European region, and will not impact the US region.


This aims to enhance our service's reliability, performance, and scalability, ensuring a more robust experience for our valued customers.

Expected Impact:

During the maintenance window, certain functionalities of the Obsidian platform (including login to the Obsidian portal, workflow integrations, notifications via Webhook/SMS/Email, etc.) might not be available.
Obsidian will keep collecting data from your integrations, and the same will be processed once the maintenance is complete.

Support and Assistance: Our technical support team will be available to address any queries or concerns you may have. Please don't hesitate to reach out to our support channels for assistance.
We will publish updates regarding the maintenance progress on the status page located at https://status.obsidiansecurity.com/
Posted Jan 09, 2024 - 18:12 PST
This scheduled maintenance affected: Platform Services (Admin Portal and UI, Admin Authentication & SSO, Connections (SaaS Applications), Action Policies, Reporting, Workflow Integrations, API) and Posture Management, Threat Management, Integration Management, Extend, Security Advisory.